Take advantage of the 24/7 Worldwide Visa Concierge

Visa Concierge is a 24/7 digital personal assistant and lifestyle guide, allowing you to access extraordinary experiences each and everyday through a curated range of services, amenities and exclusive privileges.

With the Visa Concierge, you can now make the most of:

• Seamless reservations for dining and travel activities
• Recommendations for local activities and attractions
• Virtual events and outdoor experiences
• Assistance across healthcare, business and lifestyle services and much more

Sign up or log in at www.concierge-asia.visa.com to enroll and access exclusive offers from Visa Concierge PH.

Frequently Asked Questions

1. What can Visa Concierge help me with?

The Visa Concierge is available 24/7, 365 days to assist with all and any needs, if the request is moral, ethical and legal. For example, travel, dining, or entertainment requests are the most popular.

2. Is Visa Concierge free to use?

Yes, Visa Concierge is free for Metrobank Travel Signature Visa cardholders. However, you will be expected to pay for third-party services or purchase items, such as dinners, hotels, and other consumables.

3. How do I sign-up at Visa Concierge?

Sign up or log in to Visa Concierge website at www.concierge-asia.visa.com. See step-by-step process below:

• Enter your Visa card number.
• Input your valid e-mail address.
• Create a password.
• Confirm your personal details.
• Verify your account via e-mail or SMS.

4. How long does it take Visa Concierge to respond?

Once a request is placed with Visa Concierge, you will receive an immediate notification informing you that your request has been received. Visa Concierge typically respond within 48 hours and if there is a lengthy and complex arrangement to be handled, there will be a flow of back-and-forth communication until this is finalized.

5. Is there a limit to the number of requests I can place with the Visa Concierge Team?

No there is no limit, you can place as many requests as you wish.

6. Can my family and friends access these offers too?

Visa Concierge services and offers are available for all eligible Travel Signature Visa Cardholders. To access Visa Concierge please sign up for a Visa Concierge account.

7. Where can I find out more information?

You can visit the Visa Concierge website to register at https://www.concierge-asia.visa.com/