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PLDT, Smart ‘Aghon’ advisory

PLDT and Smart ensure network resilience during #AghonPH, ready to assist affected areas

PLDT Inc.
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PLDT Inc.

PLDT Inc. & Smart assure customers that their network services remain resilient amid Tropical Storm Aghon (#AghonPH). The companies are prepared to provide emergency load assistance & alternative service delivery efforts as needed. Additionally, they have launched #LibrengTawag & #LibrengCharging.

Advisory 1: PLDT, Smart's network remains resilient amid #AghonPH, readies comms aid in affected areas

PLDT Inc. (PLDT) and its wireless unit Smart Communications, Inc. (Smart) assure customers that network services have stayed resilient despite the onslaught of #AghonPH. PLDT and Smart’s network sites continue to serve affected areas, all with sufficient manpower and resources.

"We are on standby for any emergency load assistance and also alternative service delivery efforts needed for affected areas," said Cathy Yang, FVP & Group Head, Corporate Communications for PLDT & Smart.

State weather bureau Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) hoisted Tropical Cyclone Wind Signal No. 2 over several parts of CALABARZON due to Tropical Storm Aghon. Heavy rains also continue to affect some areas in North and Central Luzon, and Metro Manila, where TCWS Signal No. 1 has been hoisted.

PLDT and Smart urge everyone to take necessary precautions and heed the alerts and warnings of local governments and disaster response authorities.

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Advisory 2: PLDT, Smart rush communication as aid to #AghonPH-hit communities

Hours after Tropical Storm Aghon made landfall, PLDT and wireless unit Smart Communications, Inc. commence #LibrengTawag and #LibrengCharging services to connect affected communities.

As of this morning, PLDT and Smart free calling and charging services are available at the Quezon Convention Center located near the Provincial Capitol in Lucena, Quezon.

“We're working with authorities and our local teams to bring aid where it is needed most,” said Cathy Yang, First Vice President and Head of Group Corporate Communications for PLDT and Smart.

The group also continues to mobilize manpower and resources to ensure the resilience of its network, and to provide vital communication links to community responders and residents.


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For customers: 171 or +63 (2) 8 8888 171

For investors: +63 (2) 8816-8024

For media: +63 (2) 8816-8684/media@pldt.com.ph

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