OYO launches Super OYO to identify the best OYO hotels in Philippines

September 20, 2023, Manila. Global hospitality technology platform OYO has launched ‘Super OYO’ program to recognize hotels that provide the most consistent and high-quality customer experience in Philippines. The category called ‘Super OYO’ constantly analyses each hotel’s performance on multiple parameters such as customer ratings and reviews, keeping maximum rooms operational consistently, smooth check-in experience, among others. Super OYO hotels are required to maintain an average rating of 4 and above out of 5 by ensuring low cancellations and minimal negative feedback 

In line with its mission to double down on trusted and best-in-class customer experiences, Super OYO is one of the multiple programs that OYO is working on to help customers find choices for the kind of stay they are looking for, provide relevant information to make an informed choice and ensure comfortable and hassle-free stays at highly competitive prices. 

There are 18 Super OYO hotels in Philippines across cities such as Manila, Cebu, Davao, Makati City, Mandaluyong, Pampanga, Pasay and Quezon City. Guests in Philippines can now see hotels marked ‘Super OYO’ while booking through the OYO App. OYO is encouraging other hotels on the platform to work towards achieving this highly selective moniker and becoming a part of this exclusive category. 

Super OYO is now available to all app users in Philippines. Customers can easily access the Super OYOs category from the home screen by clicking on the Super OYO banner that leads to a dedicated Super OYO store, select their destination city and browse all available hotels.  

While appealing to guests, this new category also recognises hotel operators (patrons) who go above and beyond to provide exceptional customer experiences. Since only hotels that meet predefined parameters can be recognised as ‘Super OYO’, these properties are required to maintain an average rating of 4 and above out of 5, ensuring zero check-in issues, low cancellations and minimal negative feedback. Since the tag is a non-paid category achievable by maintaining excellent customer experiences, hotel owners can create a niche for their hotel in the market.  

Talking about OYO’s commitment to enhancing customer experiences, Loida Samaniego, Country Head, OYO Philippines said “With the introduction of Super OYO, we are reshaping the hospitality landscape in the Philippines, ensuring that each and every guest is treated to a stay marked by utmost comfort, convenience, and unforgettable moments." 

Alexander Richmond Uy, Owner, Super OYO Finnex Hotel said “Super OYO is designed to cater to travelers who seek more than just accommodation; they look for an immersive and memorable experience. It offers a perfect blend of elegance, comfort, and affordability. Our well-trained staff is committed to delivering personalised and attentive services to each guest”.  

OYO has strengthened its unique two-sided technology platform focused on comprehensively addressing the requirements of patron and guests. Its revamped technological product, like Co-OYO is now equipped to help patrons to design and run their own promotional offers to increase occupancy and support revenue maximisation. As per App Annie, ‘OYO App’ is the world’s third most downloaded platform globally in the travel category. So far, it has been downloaded across geographies by more than 100 Mn+ users.  

In addition to this, OYO’s website and app are constantly evolving to ensure a seamless digital experience. It includes accessibility to OYO’s hotels at competitive prices, quality accommodation, ease of use of its app, personalization, and flexibility of the OYO platform. OYO 360 provides a simple two-click platform to enroll patrons on its platform. With a simple review, in a single click - the property will be live in just 30 minutes across all platforms.