Optimind Technology Solutions Launches “Mindy,” a 24/7 AI Chatbot to Boost Customer Engagement and Conversions

Manila, Philippines - December 01, 2025 - New AI-powered virtual assistant helps brands respond instantly, automate inquiries, and scale conversations across Messenger and Instagram.

Optimind Technology Solutions officially announces Mindy, an AI-driven conversational assistant designed to help businesses handle high volumes of customer messages, automate responses, and increase conversion rates across digital channels.

Solving a Modern Business Challenge

With brands receiving hundreds of inquiries daily on platforms like Facebook Messenger and Instagram DMs, delayed replies often lead to lost sales and frustrated customers. Mindy addresses this challenge by providing instant, accurate, and automated responses 24/7, ensuring every inquiry gets timely attention.

“Mindy allows businesses to maintain meaningful conversations with customers at scale—without sacrificing response quality,” said Wendy Ang, Founder and Chief Strategist of Optimind Technology Solutions. “It not only handles routine questions but also helps brands improve efficiency, boost conversions, and enhance customer satisfaction.”

Meet Mindy

Mindy is a no-code conversational AI solution that seamlessly integrates with Messenger, Instagram, websites, FAQs, and backend APIs. Key features include:

• Instant 24/7 responses powered by AI trained on FAQs, product information, store details, and more
• Smart system integrations connecting websites, knowledge bases, and APIs to deliver real-time answers
• Human handoff for complex inquiries that require live agent support
• Analytics dashboard tracking top questions, response performance, and conversions
• Monthly retraining by AI engineers and content specialists to maintain accuracy, tone, and relevance

Proven Impact

A recent deployment with CampingGears.ph resulted in:

• 100% instant response rate even during peak message hours
• 4.8 / 5 average customer satisfaction score
• 85% reduction in manual replies, freeing up staff time
• 27% increase in conversions in the first 30 days

Why Mindy Stands Out

Unlike traditional chatbots that rely on rigid templates or coding-heavy setups, Mindy can be launched in 3–5 business days through a guided, hands-on process:

• Setup: Access and configuration of Meta channels
• Integrate: Connect websites, FAQs, and APIs
• Train and launch: Refine conversational flows and go live
• Optimize: Continuous improvements backed by analytics

Businesses may also opt to add WhatsApp integration, advanced analytics, and other enhancements tailored to their communication needs.

About Optimind Technology Solutions

Headquartered in Marikina City, Optimind Technology Solutions is a leading digital marketing agency specializing in SEO, social media marketing, web design, development, and mobile app solutions. Since its founding, Optimind has helped brands accelerate digital growth and build strong online experiences.

To learn more, visit www.myoptimind.com.